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NOTICE (10-13-2008 9:00 a.m.): We are in the process of recovering from a server crash last week that damaged the file system. This entails moving the data for 100,000+ websites to a new set of redundant drives, a process that will take several days. We have turned off the FTP service and the File Manager so that data does not change while the files are being copied. We appreciate your patience while we complete this transfer.
UPDATE (10-15-2008 5:00 p.m.): We have completed the backup of all user data and have started copying to the new raid array. Considering the huge amount of data involved, it should take a day or two to complete. The File Manager and FTP Service will be turned on as soon as the copy has completed. Thanks again for your patience!
Sincerely,
eSmartStart Support Team
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